I’m currently doing my PGCHE certification and while I’ve passed the module necessary to obtain my AFHEA accreditation (ahhh thankyeow!) every day I’m on the course I am exposed to diverse learning and teaching theories, concepts and practice and while this is incredibly stimulating and great for professional development it’s more the conversations with my students that tend to stop me in my tracks and make me re-evaluate my understanding.
Yesterday a student complained that none of the feedback I had given her was positive; I was momentarilly stunned as I thought my feedback was ‘good’ and covered all the main points.
The assessment in question was a role play task and I had to write down feedback for both participants during the course of the role play. As this means writing targeted comments quickly I clearly addressed areas for improvement with positive suggestions on ways to do so but it seems the lack of approving comments with no application beyond a pat on the head detracted from the feedback so much that she did not want to engage with what I had said to her. I apologised for indirectly making her feel bad – obviously that is not the intention, I thanked her for the feedback and agreed that obviously this is an area in which I personally need to improve.
But the interesting thing here is that she then commented in a very surprised manner about the way I accepted the criticism; to me, feedback that can help me improve or show me how I could approach something differently is ALWAYS gratefully accepted (unless of course it’s given by family but we all have our blind spots eh?!) it was not so much the comment on how I handle it that stopped me in my tracks but her surprise on the matter; as though she had expected something very different from me.
I immediately saw then where I’ve been going wrong with some of my students this year.
I truly believe that my main goal in life is to become a better person; not just better with regards to skills and the application of knowledge but better in the sense of maturity and understanding of the people around me and the way I deal with them – I read a great deal and listen to the experiences of other people with several thoughts in the back of my mind; how can I use this? How can I improve? The blindingly obvious thing to come from all this reading and listening is that everyone is different and yet with my students I was still expecting them to have the same internal thought as me.
This is such a blinkered and false assumption – not to mention bordering on the idealistic that I kind of feel really stupid all over again for not realising I had it sooner; in my defence it isn’t that I consciously expect everyone to have the ‘how can I be better?’ mentality but when I give feedback I do it in the way that I would like; a way that would help me to do better next time; so it appears that I have fallen foul once again of the 1781 observations of Immanuel Kant that “we see things not as they are but as we are” as introduced to me 2 decades ago in a communications class at Daventry tertiary college – but hey; we can’t be BETTER all the time. I guess I just have to keep trying.